Frequently Asked Questions

Find answers to the most common questions about our products and services.

You will receive an instant digital download containing embroidery font files in the following formats: ART, PES, EXP, DST, HUS, JEF, VP3, VIP, XXX, and .BX (for use with Embrilliance software). No physical item will be shipped.

Our fonts are compatible with most major embroidery machines, including Brother, Janome, Bernina, Singer, Husqvarna Viking, Pfaff, Baby Lock, and many more.

The .BX file is designed for use with Embrilliance software. It allows you to type text directly as a keyboard font — making it much faster and easier to create monograms and text designs.

Yes! You may embroider and sell finished physical products made with our fonts. However, you may not resell, share, or redistribute the original digital files.

Because these are instant digital downloads, we are unable to offer refunds once files have been downloaded. If you experience technical issues, please contact us — we're happy to help!